Terms of Service

You accept these Terms by doing any of the following:

• Accessing or browsing our Website at www.globalskillsconnect.com.au or globalstudyplan.com
• Submitting any enquiry, registration, job application, or contact form
• Registering as a candidate, employer client, or partner
• Engaging with any of our Services in any capacity - in person, by telephone, by email, or digitally
• Signing a Service Agreement with Global Skills Connect

Global Skills Connect provides the following categories of services. Specific scope, fees, and terms are confirmed in a Service Agreement or in writing before commencement:

To use our Services, you must:

• Be at least 18 years of age and have full legal capacity to enter binding contracts or under 18 with verified parental or guardian consent
• Not be subject to any legal prohibition against receiving our Services in your jurisdiction
• Provide accurate, current, complete, and truthful information as required
• Hold, or be genuinely seeking to obtain, any licences, permits, or visa authorisations relevant to your use of our Services

When registering or engaging our Services, you agree to and are solely responsible for:

• Providing and maintaining accurate, complete, truthful, and current information at all times
• Immediately notifying us of material changes including changes to visa status, work rights, qualifications, employment circumstances and contact details
• Not impersonating any person or entity or misrepresenting your identity, qualifications, or work rights
• Not submitting falsified, forged, altered, or fraudulent documents of any kind. Note: submitting fraudulent documents for visa or employment purposes is a criminal offence in Australia under the Criminal Code Act 1995 (Cth)
• Maintaining confidentiality of any login credentials or access details associated with our Services
• All activities conducted under your registration or associated with your submissions

• Provide truthful, accurate, and complete information - including qualifications, work experience, employment history, visa status, and Australian work rights - at all times and update us promptly if circumstances change
• Not submit forged, falsified, altered, or misleading documents of any kind. This includes academic transcripts, trade certificates, references, employment records, and identity documents. Submitting fraudulent documents for visa or employment purposes is a criminal offence in Australia under the Criminal Code Act 1995 (Cth) and may result in visa cancellation, deportation, and prosecution
• Immediately disclose to Global Skills Connect any visa conditions, work restrictions, criminal history, or limitations on your right to work in Australia that may affect your eligibility or suitability for placement
• Attend all interviews and appointments arranged on your behalf. Provide minimum 24 hours' written notice if you need to cancel or reschedule
• Respond promptly and professionally to communications from Global Skills Connect and employer
• Not approach, directly contact, or seek employment with any employer or contact introduced through Global Skills Connect outside our Service process for a period of 12 months from the date of introduction
• Accept full personal responsibility for your career, visa, and migration decisions. Global Skills Connect provides facilitation, coordination, and advisory services - we cannot guarantee any particular outcome
• Comply with all conditions of your Australian visa and relevant Australian laws at all times

• Conduct all sourcing, recruitment, and referral activities ethically, lawfully, and transparently in accordance with applicable laws in your jurisdiction and Australia
• Comply with all anti-bribery, anti-corruption (Criminal Code Act 1995 (Cth), OECD Anti-Bribery Convention), anti-money laundering, and labour laws applicable to your operations
• Represent Global Skills Connect's Services accurately - not make misleading, deceptive, or unverified representations to candidates or employers
• Only refer candidates who have provided informed, documented, and freely given consent to their personal information being shared with Global Skills Connect and potential Australian employers
• Not charge candidates any fees in connection with Global Skills Connect's Services or Australian placements beyond what is lawfully permitted and explicitly disclosed - consistent with ILO Recruitment Fees Convention (No. 181) principles and the Modern Slavery Act 2018 (Cth)
• Handle all personal data received from Global Skills Connect in compliance with the APPs and applicable privacy laws in your jurisdiction
• Comply with the terms of your signed Partner Agreement including commission structures, exclusivity provisions, quality standards, and conduct requirements
• Not engage sub-agents or delegate partner obligations to third parties without Global Skills Connect's prior written consent
• Immediately notify Global Skills Connect of any regulatory, legal, or compliance issues affecting the partnership or any candidate referral

Fees are as set out in the applicable Service Agreement or confirmed in writing before commencement. Unless otherwise stated:

• All fees are quoted in Australian Dollars (AUD), exclusive of GST
• GST is charged in addition at the prevailing rate under the A New Tax System (Goods and Services Tax) Act 1999 (Cth)
• Standard payment terms: 14 days from invoice date unless otherwise agreed
• Overdue invoices accrue interest in accordance with service aggreement from the due date until payment in full
• We reserve the right to suspend Services for Employers with overdue accounts, without liability to us
• All placement fees are non-refundable once a Candidate has accepted a job offer, subject to any replacement guarantee in the Service Agreement
• Government fees (visa lodgement charges, skills assessment fees, OSHC premiums, MARA-regulated fees) are charged as disbursements in addition to our service fees and are non-refundable once lodged with the relevant authority
• Late payment does not entitle the Employer to withhold or offset any amounts owed under the Service Agreement

All Intellectual Property rights in the Website, its Content, Global Skills Connect's brand (including the "Global Skills Connect" name, logos, taglines, and service names), proprietary methodologies, templates, reports, and materials are owned by or licensed to Global Skills Connect Pty Ltd.

• You are granted a limited, revocable, non-exclusive, non-transferable licence to access and use our Website and publicly available Content for personal, non-commercial purposes only
• You must not reproduce, republish, distribute, modify, adapt, translate, reverse-engineer, scrape, or commercially exploit any Content without our prior written consent
• The "Global Skills Connect" name, logo, and associated branding are trademarks of Global Skills Connect Pty Ltd. Nothing in these Terms grants any licence to use them
• Data, research, reports, or insights produced in delivering Services to you remain our Intellectual Property unless explicitly transferred in a signed written agreement

You must not engage in any of the following conduct in connection with our Website or Services:

• Submit false, fraudulent, misleading, defamatory, or offensive information, documents, or representations
• Impersonate any person or entity or misrepresent your identity, qualifications, work rights, or organisational affiliation
• Use our Services for any unlawful, harmful, or deceptive purpose
• Attempt to gain unauthorised access to our systems, networks, servers, CRM, databases, or those of our clients or partners
• Introduce malware, viruses, ransomware, Trojan horses, or any other malicious or harmful code
• Conduct or facilitate denial-of-service attacks against our Website or infrastructure
• Systematically scrape, harvest, or extract data from our Website without prior written consent
• Post, transmit, or distribute content that is discriminatory, harassing, threatening, obscene, or unlawful
• Use our Services or partner network to facilitate human trafficking, forced labour, debt bondage, or any form of worker exploitation contrary to the Modern Slavery Act 2018 (Cth)
• Use our platform as a conduit to charge candidates unlawful, undisclosed, or excessive fees
• Engage in conduct that damages or is likely to damage the reputation, goodwill, or business interests of Global Skills Connect
• Facilitate any violation of Australian immigration law, including assisting an unlawful non-citizen to work in Australia
• Engage in any conduct that would constitute providing immigration assistance without MARA registration contrary to section 280 of the Migration Act 1958 (Cth)

Without limiting the above, Global Skills Connect does not warrant that:

• Any Candidate will obtain employment, a job offer, a visa grant, a skills assessment outcome, or any particular career, migration, or educational result
• Any Employer will successfully fill any vacancy or find suitable candidates through our Services
• Information on our Website regarding visa requirements, immigration policy, skills assessment criteria, or qualification frameworks is current, complete, or legally authoritative at any time - such information is for general guidance only and subject to change by government
• The Website will operate without interruption, error, or technical defects
• Any third-party service, website, or platform linked from our Website meets any standard of quality, accuracy, or reliability
• Outcomes achievable through our Services will meet your individual expectations, timelines, or commercial objectives

To the maximum extent permitted by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) and all other applicable law:

• Global Skills Connect will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages including loss of profits, loss of revenue, loss of data, loss of business opportunity, loss of goodwill, or wasted expenditure - however caused and under any theory of liability - even if advised of the possibility of such damages
• Our total aggregate liability to you for all claims arising under or in connection with these Terms or the Services - whether in contract, tort (including negligence), statute, or equity - will not exceed the greater of: (a) the total fees actually paid by you to Global Skills Connect in the 12 months immediately preceding the event giving rise to the claim; or (b) AUD $1,000
• We are not liable for delay, failure, loss, or damage caused by: changes to Australian immigration law, government policy, or visa programs; decisions by the Department of Home Affairs; employer decisions regarding candidates; skills assessment body decisions; acts or omissions of our Authorised Migration Partner or any other third party
• We are not liable for any loss, cost, or damage suffered by a Candidate arising from their acceptance of a job offer, relocation to Australia, or any employment relationship entered into following a placement
• We are not liable for any loss suffered as a result of your reliance on information on our Website regarding visa requirements, immigration policy, or qualification frameworks, which is provided for general guidance only

You agree to indemnify, defend (at Global Skills Connect's option), and hold harmless Global Skills Connect Pty Ltd, its directors, officers, employees, agents, contractors, insurers, and representatives from and against all claims, demands, actions, liabilities, losses, damages, costs, penalties, and expenses (including reasonable solicitor-client legal fees) arising from or in connection with:

• Your breach of any provision of these Terms or any Service Agreement
• Your submission or provision of false, misleading, fraudulent, or forged information or documentation
• Your violation of any applicable law, including Australian immigration law, employment law, privacy law, anti-discrimination law, or anti-bribery law
• Any claim by a third party arising from your conduct or use of our Services
• Your failure to comply with employer sponsorship obligations, visa conditions, award wages, or employment law (for Employers)
• Your infringement of any Intellectual Property right of Global Skills Connect or any third party
• Any regulatory fine, penalty, or sanction imposed on Global Skills Connect by a government authority as a direct result of your conduct or instructions
• Any claim arising from a candidate's employment or engagement following placement through our Services (for Employers)

In relation to all migration and visa services facilitated through Global Skills Connect, the following applies without exception:

• Global Skills Connect acts solely as a coordinator, facilitator, and referral agent in respect of migration services. All formal immigration assistance, migration advice, visa application preparation, visa lodgement, and any activity constituting "immigration assistance" under the Migration Act 1958 (Cth) is performed exclusively by, or under the direct supervision of, our MARA-registered Authorised Migration Agent - Amrit Tewari (MARA 1382952)
• Before any MARA-regulated activity is undertaken on your behalf, the identity, MARA registration number, and contact details of the acting migration agent will be disclosed to you in writing
• Information on our Website regarding visa subclasses, eligibility criteria, processing times, document requirements, and immigration pathways is provided for general guidance and educational purposes only. It does not constitute immigration advice, legal advice, or a professional opinion and must not be relied upon as such
• Australian immigration law, Department of Home Affairs policies, visa processing requirements, and government fees are subject to change by the Australian Government at any time without notice. Global Skills Connect does not warrant the currency, completeness, or accuracy of immigration information on our Website at any time
• The authoritative and legally binding source for all Australian immigration information is the Department of Home Affairs at immi.homeaffairs.gov.au
• Global Skills Connect does not guarantee and expressly disclaims any representation regarding the outcome of any visa application, visa grant, nomination, skills assessment, or immigration-related process
• Refusal of a visa application does not entitle you to a refund of Global Skills Connect's service fees or any government lodgement fees, which are non-refundable once lodged
• You are strongly encouraged to obtain independent advice from a MARA-registered migration agent or Australian Legal Practitioner before making any decisions regarding your immigration status

• Global Skills Connect is not the employer of any Candidate placed through our Services, unless explicitly stated in a separate written labour hire or temporary staffing agreement signed by both parties
• The employment relationship, once established, exists exclusively between the Candidate and the Employer client. Global Skills Connect is not a party to that relationship and accepts no liability arising from it
• Salary, remuneration, and employment conditions described in job listings are indicative only and subject to negotiation and agreement between Employer and Candidate
• Candidates are solely responsible for conducting their own due diligence on prospective employers and employment opportunities before accepting any offer
• Global Skills Connect is not liable for any unfair dismissal, workplace injury, occupational health and safety breach, underpayment of wages, award non-compliance, or other employment-related claims arising between a Candidate and Employer following placement
• Global Skills Connect does not operate as a licensed labour hire provider except where specifically engaged under a separate written agreement compliant with applicable State and Territory labour hire licensing legislation (including the Labour Hire Licensing Act 2018 (Qld), Labour Hire Licensing Act 2018 (Vic), and Labour Hire Licensing Act 2017 (SA))
• All employment relationships facilitated through our Services must comply with the Fair Work Act 2009 (Cth), applicable Modern Awards, National Employment Standards (NES), and all applicable State and Territory employment legislation

Global Skills Connect is committed to providing Services free from unlawful discrimination in compliance with:

• Age Discrimination Act 2004 (Cth)
• Disability Discrimination Act 1992 (Cth)
• Racial Discrimination Act 1975 (Cth)
• Sex Discrimination Act 1984 (Cth)
• Australian Human Rights Commission Act 1986 (Cth)
• Applicable State and Territory anti-discrimination and equal opportunity legislation

Global Skills Connect is committed to complying with the Modern Slavery Act 2018 (Cth) and does not tolerate any form of modern slavery, forced labour, human trafficking, debt bondage, deceptive recruiting, or child labour in our operations, supply chain, or through any partner or associated entity.

• All Partners are contractually required to maintain equivalent anti-slavery standards as a condition of engagement
• We do not permit the use of our Services or partner network as a conduit for any conduct that would constitute modern slavery under the Modern Slavery Act 2018 (Cth) or under any applicable international convention
• Suspected modern slavery activity may be reported to the Australian Border Force at homeaffairs.gov.au
• Our Global Skills Connect Modern Slavery Statement (where applicable) is published separately on our Website

Global Skills Connect may immediately suspend or permanently terminate your access to the Website and Services without prior notice and without liability upon:

• Breach of any provision of these Terms or any Service Agreement
• Submission of false, fraudulent, or misleading information or documentation
• Conduct that is or may be harmful, illegal, or damaging to Global Skills Connect, its clients, partners, or third parties
• Requirement by law, court order, regulatory direction, or government authority
• Insolvency, bankruptcy, liquidation, administration, or receivership (for Employer or Partner entities)
• Loss or suspension of any required licence, permit, or professional registration relevant to the engagement
• A determination that continuation of the relationship would be contrary to our ethical, legal, or regulatory obligations

These Terms and all disputes or claims arising out of or in connection with them (including non-contractual disputes) are governed by the laws of the State of New South Wales, Australia and the laws of the Commonwealth of Australia.

Subject to Section 21, you irrevocably submit to the exclusive jurisdiction of the courts of New South Wales, Australia (and all courts of appeal therefrom) for the resolution of all disputes. If you access our Services from outside Australia, you do so at your own initiative and are responsible for compliance with local laws in your jurisdiction.

The parties are committed to resolving disputes through good-faith negotiation before resorting to formal legal proceedings.

• Written Dispute Notice: The party claiming a dispute must give written notice to the other party describing the dispute in reasonable detail and the outcome sought. Notice to Global Skills Connect must be sent to inquire@globalskillsconnect.com.au with subject line "Formal Dispute Notice".
• Acknowledgement: Global Skills Connect will acknowledge receipt within 5 business days.
• Good-Faith Negotiation: Parties will attempt to resolve the dispute through good-faith direct negotiation within 20 business days of the notice date (or such extended period as agreed in writing).
• Mediation: If unresolved through negotiation, either party may refer the dispute to mediation administered by the Australian Disputes Centre (ADC) in Sydney, NSW, or a mutually agreed accredited mediator. Mediation costs will be shared equally unless otherwise agreed or ordered.
• Litigation: If mediation fails, is declined, or is not commenced within 10 business days of a written request for mediation, either party may commence legal proceedings in the courts of New South Wales.

Global Skills Connect will not be in breach of these Terms or liable for delay or failure to perform obligations to the extent caused directly or indirectly by a Force Majeure Event, meaning any event beyond our reasonable control including: acts of God, natural disasters, floods, fires, earthquakes, pandemics, public health emergencies, war, terrorism, civil unrest, strikes or industrial action affecting third parties, changes to Australian immigration law or government visa policy, government moratoriums, failure of telecommunications or internet infrastructure, cyberattacks, or power failures.

Where a Force Majeure Event continues for more than 30 consecutive days, either party may terminate the affected Service by 7 days' written notice without further liability (other than for fees earned and accrued prior to termination).

For all legal, compliance, or formal contractual communications relating to these Terms, contact our Legal and Compliance team in writing: